Customers today anticipate simplicity, utility, and convenience included in the consumer experience. And that means the loveandseek margin of mistake is razor-thin for organizations. In reality, 32 % of customers say they’d stop using the services of a brand name they liked soon after one experience that is bad.
But online dating sites giant eharmony understands a thing or two about consumer relationships—and that stretches beyond the relationships it makes between its clients. The organization is driving a quicker speed of innovation involved with it to increase pc pc pc software delivery and keep maintaining its very own relationship with more than 10 million people.
The online dating sites area is an aggressive industry, and eharmony understands just the experience that is best could keep these users from choosing a competitor’s solutions.
This means ways that are continuously finding enhance its two critical applications, “Singles” and “Matching. ” But its procedure for building and deploying feature that is new had been dealing with an important obstacle: data provisioning.
The response to this information heartache would be to play matchmaker as soon as once more.